BMW Product Genius

BMW Genius at BMW of Brooklyn

To help you enjoy everything that your BMW has to offer, there's the BMW Genius program. Our resident BMW Geniuses, are now available to provide you with helpful product information and can answer any questions, be it in person, online or over the phone.

At BMW of Brooklyn, our Genius team is specially trained to be able to instruct you on how to use all of the great technological features of your BMW, whether it's brand new or you've owned yours for a while. That way you can ensure that your BMW can provide you with years of sheer driving pleasure.

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Contact Us

BMW of Brooklyn

9326 4th Ave
Directions Brooklyn, NY 11209

  • Sales: (866) 984-8014
  • Service: (718) 215-4224
  • Parts: (718) 215-4242


  • Monday 9:00 AM-8:00 PM
  • Tuesday 9:00 AM-8:00 PM
  • Wednesday 9:00 AM-8:00 PM
  • Thursday 9:00 AM-8:00 PM
  • Friday 9:00 AM-8:00 PM
  • Saturday 9:00 AM-6:00 PM
  • Sunday 11:00 AM-4:00 PM

BMW of Brooklyn Genius Team:


phone: 718-215-4312

 BMW Genius App 

Even with our BMW of Brooklyn BMW Genius, customers may want more information or help to use their BMWs many features to the fullest. The BMW Genius App is an all-new way to learn about your BMW on your tablet or smartphone.  The Genius App provides you with how-to videos about everything from key features and functions to your run-flat tires or xDrive system, as well as model-specific information.
BMW Genius Hotline 

BMW's Genius Everywhere Program - in person and online - is designed to make all BMW owners knowledeable and secure in operating their BMWs. Call our BMW Genius Hotline where our dedicated team is available to answer all of your product related questions.

BMW Genius Hotline- 1.844.4GENIUS (443.6487)
Available Monday-Friday, 9am-9pm (EST)
Or reach a BMW Genius via email at 
BMW Encore

Want to learn more?
Set yourself up for BMW Encore!

Your new BMW is filled with amazing features and functions. After you have had the chance to familiarize yourself with many of them, we encourage you to reach out to your BMW center to setup your complimentary BMW Encore appointment. It is a special session scheduled at a time of your convenience, dedicated to answering all of your questions about your new BMW.