Exceptional service! Karin and Isaac from the service department are great, they go above and beyond to assure you that you’re in good hands. They are top notch professionals with amazing knowledge about BMW. When you schedule any service please make sure to ask for them
My sale agent Alex, was very professional as well as very good. He was also very knowledgeable on the particular vehicle l was interested in which was the 540xi. I would recommend him to my friends and others as a sale agent. If your at Bay Ridge BMW, look up Alex.
Craig went above and beyond to make everything go smoothly. I love my new car. Thanks!
Excellent experience and absolutely love the car. Eugene my salesman was very professional and courteous. The day of picking up car the staff was attentive and patient when showing the in’s and outs of cars.
It was a seemless process obtaining my new lease. The professional team of Brooklyn BMW were efficient, promising and effective. To say that they were/are transparent and true to their word,with respect to getting you the best deal, and delivering the product promised, is an understatement. Robert’s knowledge of product and straightforward attitude is what’s missing in dealing in all dealerships; he’s a hidden gem at Brooklyn BMW. Yet, it’s to NO surprise to me. Having been a customer of over ten years with BMW of Brooklyn, my experiences with both Neal (service contact) and Nick (manager) have been nothing less than stellar. They are attentive and always reachable! You truly feel part of the family as a customer at BMW. So, if you’re looking for a BMW- Brooklyn BMW is the ONLY place to be serviced with excellence! Georgia N.
Best customer service. Had issues with a brand new vehicle, they took it back and made it an easy transaction. Our sales person Anthony Miccio is really professional. Recommend using them for your Bmw needs.