I just traded in my car this Saturday at BMW of Brooklyn , started a lease for the first time with BMW and had the best experience hands down. Travis Haynes helped me out to the fullest extent i cant thank you enough , he made my leasing experience the best ever and i will 100% be back very soon !
From the minute I walked into this dealership I felt a warm welcome with an almost quiet calm ambience. Unlike other dealers, there weren't salesman watching my every move and bothering me while I took a look around. My greetings were received at just the right time and I was under no pressure to speak to anyone about buying a car. I love that. I was able to absorb the inventory in peace. Derrick, my salesman is one of a kind. He's a gentlemen with great demeanor and doesn't have that "xxxxxx" salesman attitude for lack of a better word. Derrick is very straight forward. I got an incredible deal without haggling from the start, an offer I couldn't refuse. Derrick does the right thing from the start. Anything else is extra and with this dealership, extra is their middle name. I can't say how above and beyond he went. He is patient, efficient, and communicating with him is a breeze. He answers his phone and text timely, and always follows through with whatever he says. The whole process was so smooth and simple I could not believe it. I have been to dealers plenty of times in my life, and this one gets the highest award by my standards along with it's employees.
Phenomenal experience working with Travis on acquiring my new BMW.
Eugene was amazing! I love my new car!!
Very satisfying dealership in every which way!!!!!!!!! Thank you.
Honest and reliable service. Thank you Alex L. and Manuel C. for a smooth transition.
Excellent customer service
I am very happy with BMW of Brooklyn and specifically with Anthony, who helped us get a great deal on our car.