Well organized. prompt service, knowledgeable and addressed all my concerns with a friendly smile and above all that washed my baby
The team was super professional and didn't give me the run around. Super transparent with the process. Nick Hernandez provided me exceptional customer service and really helped me understand how leasing my BMW 3 series works. Definitely recommend for anyone to get the right deal with the right service.
Best car buying experience! Thanks to Alex Lazebnik who was above and beyond helping me out. I have been to many car dealerships, but BMW in Brooklyn has the most professional and outstanding staff. Thanks!
A very nice experience.
This was the most amazing experience I have ever had buying a car. I’ve had terrible experiences with Honda and jeep in BK but Nick Hernandez and John Quach made this truly special for me and my familia.
We were relocating from the east coast to the west coast and had waited last minute to arrange the sale of our BMW. I was extremely nervous going to the dealership for the sale as many had mentioned not getting good deals at any dealership and doing a private sale would be best. I decided to still try since I was short on time. From my first call to set up the appointment, to my arrival and then meeting Nicholas was way better than I anticipated. Nicholas was reassuring, assertive and made the entire process smooth. He even offered to ...
Very good service.
Nice service .good people
The Service Manager Nick is great at his position by providing excellent customer service going above and beyond in a expeditious manner and it’s truly appreciated.
Great experience as usual. Great service!!!!! And friendly staff
I have experience with sales person his name Peter I definitely recommend him for everyone his very responsible person 10+ for service
Excellent service overall. Anthony is very attentive. However, one star off because car wash was very poorly / hastily done.
Professional and courteous by the staff, would bring in car to fix again if covered by warranty
This was the most smooth and easiest purchase I have ever had purchasing a vehicle. Peter and Nicholas were amazing and made me feel at ease with my new vehicle. Nicholas was great and made the best deal for my budget. Peter even showed me the features on my car and that was a first for me. I highly recommend this dealership to everyone.
The staff are very friendly and efficient. The service, top notch.
We purchased a car from this dealer. It was seamless professional and neat car purchase experience
Dan was fantastic. He communicated with me very well, gave me my options, and kept me updated every step of the way.
Very smooth transaction. Highly recommend purchasing a vehicle here
Last week I went into service my vehicle at BMW of Brooklyn . Abraham my assigned advisor for my issue. He was very friendly, helpful and a pleasure to deal with. I completely recommend to ask for him when dealing with your servicing concerns. It’s nice to come into a dealership and receive great customer service; this is the kind of stuff that makes you want to stay loyal to BMW Thank you Abraham Del Valle!!!
Anthony is very kind, smart service representative was very professional and answered all my questions. On the hand, when I came to pick up my car it took the guys over than 30min. to literally drive it from the garage/parking to the waiting area, this was upsetting and left me with bitter taste of this service.
This is one of the best service I've ever had. Abraham made me feel very comfortable and took the best care of my car. He listened to everything that I wanted to say, explained everything in full detail in regards to my service. I will recommend him to all of my friends and family members from now on.
Factory ordered 2022 X3M competition. Tommy turned our experience from worst to best and if it weren’t for Tommy we would’ve gone to another dealership. Will definitely comeback and Tommy will be our go to person. Anyone going to BMW of Brooklyn Tommy will make your experience awesome.
I’ve been in the market for a new car for over a year and couldn’t decide which one I wanted to buy. I kept searching and constantly changing my mind on the car. Everyone pretty much assumed that I wasn’t getting a new car. That all changed when I visited BMW of Brooklyn with a friend who was looking to buy a BMW. During my search, I did come across a few BMW models that caught my attention, but it wasn’t until I met Anthony Miccio, Client Advisor, that solidified my decision to buy a car. ...
BMW of Brooklyn always earns a 5 STAR score. Their service is simply the best. Their staff are always knowledgeable, professional, and courteous. I love giving BMW of Brooklyn my family’s business and recommending all my friends to this BMW dealership. Last week, I personally picked up my 5th BMW from this dealership. A 2021 X7 M50i. In addition… A REAL SPECIAL THANKS to my salesperson - Anthony Miccio, sales manager - Rodney Duran and service manager - Nick Giordano for making this most recent purchase ever so special. THANK YOU FRIENDS! C. Tom
Safarina Basil was the most courteous and professional sales representative I’ve ever met. I currently own an infiniti and she made the experience so pleasurable, I’m going to buy a BMW.