BMW of Brooklyn has the most wonderful and helpful staffs that went all out to make sure I get the best price possible for the car I wanted. I will recommend anyone wanting to buy or lease a new or pre-owned BMW to check them out first. I can guarantee you will get the best price out there.
Robert Gilberto is the personification of professionalism.Each time that it is necessary to have the car servicedwe know that whatever has to be done will be performed properly at BMW, thanks to Rob.
They have Great staff, and the lounge is big. Satisfied every time I come in. They are very knowledgeable.
Everything was done very professionally and fast entire process was very easy. Thanks to Eugene and the entire staff At BMW of Brooklyn
I recently received a phone call from my dealership “BMW of Brooklyn”. It was Antony(I am sorry for missing his last name). He kindly advised me that it was time to come and change the motor oil in my car. We scheduled an appointment convenient for me and acceptable by the requirements. I came in time and exactly at this moment the technician (unfortunately did not catch his name) emerged at the side of my car. He was polite, patient, with a reliable appearance as everything that carries the name of BMW. Then the sequence of the events demonstrated the tuned mechanism of the everyday service that these people provide us with. Most of the times we even do not pay attention how remarkably efficient they are, taking all that for granted. Probably for that reason we notice that only when something odd and unusual happens. I remember writing the review about the service presented by the same team. The job was done excellently, timely with a distinguish care that you can only feel from your close relatives and friends. This time the people were different but the provided service had the same mark, the same level of quality, the same friendly attitude. The service advisor Karim Richards and all the people behind “the curtain” including the mentioned above Antony working industriously and evenly made my day, I should have said: made my car making (please pardon the tautology) all my following the appointment days and I do appreciate that every time and day when I use my car. Thank you guys for the excellent and timely done job. Thank you BMW for keeping such excellent workers on your staff. P.S. I would kindly ask Nick Giordano to find Antony and recognize him just for doing his job flawlessly. It might be a routine but does make a difference. That's what count.
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